Your email will get a response within 24 hours, if you have any questions, please feel free to reach out. We will provide you with a response as soon as possible.
We show you the upmost respect by shipping you a brand new product, we only ask that you do the same if returning.
We're not hiding anything, our return policy is strict due to the nature of our products. These are undergarments and for sanitary purposes, we have a strict return policy with no exceptions. If you do not follow the return policy and you send us a product back this is not in its original condition we will dispose of the product and you will not receive a refund. We do feel that 7 days is a reasonable amount of time for anyone to try it and determine if our trainers are a good fit for them.
Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:
Free of hair and odors
No stretch marks or permanent wrinkles
Not bent in half to ship back
Within 7 days of purchase
- We will send you a return label! Yes, we'll cover the shipping costs for your return item(s).
Items must be sent back within 7 days of the delivery date.
- Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
- Hurricane Beauty is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
We’ll happily allow returns and exchanges for items in their original condition when:
The item you purchased did not fit
The item you purchased is defective
The item you purchased is incomplete
The item you purchased is incorrect
What's not returnable?
Bodysuits, panties, and body shapers are final sale. No returns or exchanges for sanitary purposes.
Items with removed tags or items missing their original packaging
Upon receipt of the item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item in the form of a Hurricane Beauty E-Gift Card.